Umrah visa online: your questions as a traveller
The answers below describe the service as it is designed. A question is missing? Write to us.
How many passports can I add?
Up to 4 per application, for you and your family, with one open application at a time. Beyond that, the agency offer is built for it.
How does payment work?
By card: a fixed price per passport, all included. We pay the official fees and compulsory insurance ourselves. Details on the price page.
How quickly do I get my visa?
For the eVisa, you choose Express or Normal; the time of each option is shown before payment and counted from the complete, paid file.
Do I need an account on the official portal?
No. You only create your myumrahvisa account; we submit the application and deliver the visa to your traveller account and by email.
How is a minor handled?
They are linked to an adult in the same application, and their application is submitted with the adult's, the adult first.
What if my passport cannot go through?
The check happens before payment: you know before you pay. A passport set aside after payment, before the application is submitted, is refunded.
Do you guarantee the visa?
No. We do not guarantee the visa; we guarantee the accuracy of the information entered, based on the documents provided: a review by a person, then a comparison of the application summary with your documents. See our commitments. If an error comes from our own entry, we correct it at no cost; if it causes the visa to be lost, we refund our service and the official fees lost.
Does the visa allow Umrah?
Yes. The tourist eVisa allows Umrah outside the seasonal closure period; before going to the Haram, book your Umrah permit in the official app. Without an eVisa, request an Umrah visa from the Individuals page.
Where is my data, and for how long?
In Ireland, in the European Union, encrypted. Your documents are erased automatically 30 days after your return. See security and data.